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Privacy Policy

How we collect, use, and protect your information.

This Privacy Policy describes how International Society for Krishna Consciousness ("ISKCON PANDHARPUR", "we", "us" or "our") collects, uses and protects information you provide when you visit our website, located at https://pandharpur.myiskcon.org.

By using this website, you consent to the collection and use of information in accordance with this policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number and any other details you submit through forms on our website, for example when making a donation, registering for an event or contacting us.

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information and pages visited, through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Provide, operate and maintain our website and services
  • Process donations, payments and event registrations
  • Respond to your inquiries and communicate with you about our activities
  • Improve our website and the experience of our visitors
  • Comply with applicable legal obligations

Cookies

Our website uses cookies to enhance your browsing experience. You may choose to disable cookies through your browser settings; however, this may affect the functionality of certain areas of our website.

Sharing of Information

We do not sell, trade or rent your personal information to third parties. We may share information with trusted third parties who assist us in operating our website or conducting our activities, so long as those parties agree to keep this information confidential.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of such external sites and encourage you to review their privacy policies.

ISKCON Pandharpur DMS (seva.pandharpur.myiskcon.org)

This section covers the ISKCON Pandharpur Donation Management System ("DMS"), available on the web at seva.pandharpur.myiskcon.org.

What we collect

  • Identity and contact: name, mobile number, WhatsApp number, email address and postal address.
  • For tax receipts: PAN, when you give it, to issue 80G receipts.
  • Profile details you choose to add: date of birth, gender, family members, photo, and spiritual and seva details.
  • Donations: amount, seva, date, payment mode, transaction reference and receipts. Card, UPI and bank details are entered on the payment gateway's page and handled by the gateway; we do not store full card numbers.
  • Sign-in: one-time passwords sent to your phone, and your Google account email if you sign in with Google.
  • Technical: IP address, browser or device type and pages used, for security and to keep the service working. The app keeps a copy of pages you viewed on your own device for offline use.

Why we use it

To create and manage your account, issue donation receipts and 80G certificates, send you receipts, OTPs and temple updates by SMS, WhatsApp and email, record seva and volunteer work, keep the service secure, and meet legal and accounting obligations.

Who processes it for us

Payment gateways (ICICI Bank, Razorpay, CCAvenue) to process donations; TimesMobile to send SMS and WhatsApp messages; Google for sign-in and reCAPTCHA (spam protection); and Amazon Web Services for hosting and storage. They act on our instructions.

Advertising and measurement

Donations made inside the Android app are not shared with any advertising company. On our website, donation pages use the Meta (Facebook) Pixel: when a donation is completed there, we send Meta the amount and seva with your email, phone, name, city, state, PIN, country, date of birth and gender in hashed (scrambled) form, plus your IP address and browser, to measure our outreach. We never send your PAN.

How long we keep it

As long as your account exists. Donation and receipt records are kept for as long as Indian law requires.

Deleting your account

You can delete your account at any time in the app (My Profile, then Close account) or at seva.pandharpur.myiskcon.org/delete-account. Your personal details (name, phone, WhatsApp, email, address, PAN, photo, date of birth and family members) are erased at once and you are signed out. Donation records and receipts are kept, as Indian tax law (80G) requires. You can sign up again later; that creates a new account.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at iskconpandharpur1008@gmail.com, or write to ISKCON Pandharpur, Hare Krishna Dham, Pandharpur, Dist. Solapur, Maharashtra 413304, or call +91 90752 20180.

Last updated: 9 October 2026